Frequently Asked Questions - IMPACT UK

Frequently Asked Questions
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  • 01727 790 400
 

Frequently Asked Questions

How do I place an order?

Simply select your required products, quantity, logo print colours, logo print positions and add them to your basket. On check out, we do not accept on-line payment as we give all our customers the opportunity to apply for a 30 days credit account. You will also be provided with the facility to upload your logo artwork. If you have a query, our Sales Advisors are able to offer fast, friendly and professional advice.

It's easy ordering from Impact - please phone 01727 790 400

How do I send artwork?

Please send finished Illustrator vectorised (seperated) eps artwork to .

Don't worry if you're not able to send seperated artwork, our in-house design studio can work with your logo & message to create print ready artwork. Visuals are provided prior to production for your approval.

How do I contact Impact?

Sales office and showroom:
Impact Promotional Merchandise Ltd
26 George Street
St Albans
Hertfordshire
AL3 4ES

T 01727 790 400
F 01727 790 401
E 

Personalisation methods?

There are six main methods of printing your promotional message on to your selected product:

  • Screen printing - used for most plastic items including pens, and clothing.
  • Tampo (or Pad) printing - used for printing across relatively small areas on plastic items, and when the area to be printed is difficult to get at
  • Engraving - Used most commonly on crystal, glass and metal products
  • Blocking - Used to mark leather goods in particular.
  • Embroidery - This a great way to achieve quality personalisation on most clothing and headwear.
  • Die Stamping - Usually used on Metal Products.


Screen Printing

Used most widely on pens, pencils, flat plastic items and PU, as well as clothing, particularly T-shirts. Ink is applied to the product by pushing it through a stencil (screen) containing your design.

Tampo (or Pad) Printing

An ink applying method again, but used to especially good effect on odd or curved shapes. An increasing popular method due to the flexibility and number of products it can mark. Ink is transferred onto product by way of a rubber "pad".

Engraving

Used most commonly on crystal, glass and metal products to achieve a quality, lasting effect. Laser engraving is now widely regarded as the most accurate and economical way of reproducing fine design work, although machine engraving may still be used to excellent effect.

Blocking

Used to mark leather goods in particular. A metal block (die) is pressure stamped onto the product, usually with a gold or silver foil, to leave a lasting impression of your design. Alternatively, the process can be performed without foil, just leaving your design in plain relief. This is known as Blind Embossing.

Embroidery

This a great way to achieve quality personalisation on most clothing and headwear. With modern machinery offering speed and multiple colour possibilities, more customers are selecting this method of personalisation to great effect. A typical design is based on a stitch count of around 5 to 10,000 stitches.

Die Stamping

Usually used on metal products like stainless steel keyrings or similar products. Like blocking, a metal die is pressure stamped onto your product leaving an impression of your design. This can be left plain or filled with colour.