This privacy policy will explain how we use the personal data we collect from you when you use our website.  We are Aford Awards T/A Impact Promotional Merchandise (Company Number: 5607489) whose registered office is Grange House, Bearsted Green Business Centre, The Green, Bearsted, Maidstone ME14 4DZ.  Our websites are impact-uk.com and impacttrophies.co.uk

What data do we collect?

The type of information we collect about you includes your name, company, address, email address and phone number

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

•        Register online, request a quote or place an order for any of our products or services
•        Voluntarily complete a customer survey or provide feedback
•        Use or view our website via your browser's cookies

How will we use your data?

We collect your data so that we can:

•        Provide you with a quote, process your order and manage your account
•        Email you with special offers on other products and services we think you might like.  We will not do this unless you have given us your consent

How do we store your data?

We have appropriate security measures in place to protect your personal data.  Your data will only be used by employees, agents, contractors and other third parties who have a business need to know

Marketing

We would like to send you information about products and services of ours that we think you might like.  You have the right at any time to stop us from contacting you for marketing purposes

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

1.     The right to be informed
2.     The right of access
3.     The right to rectification
4.     The right to erasure
5.     The right to restrict processing
6.     The right to data portability
7.     The right to object
8.     Rights in relation to automated decision making and profiling

What are cookies?

Cookies are text files placed on your computer to collect standard Internet login information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

•        Keeping you signed in
•        Remember what is in your quote basket
•        Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies.  Instructions can be found at https://www.aboutcookies.org.  However, some of our website features may not function as a result

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 21.07.2022.

How to contact us

If you have any questions about our privacy and cookie policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:                orders@afordawards

Or write to us at:       Aford Awards T/A Impact Promotional Merchandise

                                  Grange House

                                  Bearsted Green Business Centre

                                  The Green

                                  Bearsted

                                  Maidstone

                                  ME14 4DZ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office (www.ico.org.uk or 0303 123 1113).  Please contact us in the first instance.